Dynamics 365 & Power Platform

Microsoft Dynamics 365 & Power Platform. What We Actually Do?

At Techno Union, we help businesses make the most of Microsoft Dynamics 365 and Power Platform by connecting systems, improving processes, and creating practical solutions for growth. From finance and operations to custom applications and workflow automation, we deliver end-to-end solutions that let your teams focus on what matters most—growing your business efficiently and effectively.

We Work with Great Businesses of All Sizes

Why Techno Union is Your Partner for Dynamics 365 & Power Platform

Implementing Dynamics 365 and Power Platform is more than just a technology exercise—it’s a strategic initiative that impacts every department, process, and customer interaction. Techno Union combines deep technical expertise, enterprise consulting, and industry-specific experience to help you achieve transformation with confidence.

Techno Union brings deep expertise and proven experience in Dynamics 365 development. Whether you need to streamline processes, integrate disparate systems, or deliver a CRM solution tailored to your business logic, our experts provide solutions designed for scalability, efficiency, and lasting impact.

Our Dynamics 365 Services

Experience the power of unified business applications with Dynamics 365, a comprehensive suite that streamlines your sales, service, and operational workflows. Leveraging leading-edge CRM and ERP solutions, Dynamics 365 empowers organizations to manage customers, finances, projects, and field operations—all within a secure, cloud-based platform. Unlock seamless integration and automation across departments, so your business can drive productivity and deliver exceptional customer experiences at scale.

CRM Solutions (Sales, Service, Marketing)

Deliver customer management, engagement, and relationship tools to streamline and grow your business.

ERP Implementation (Finance, Supply Chain, Business Central)

Support business operations with finance, inventory, supply chain, and project management automation.

Field Service Management

Enable efficient mobile workforce and real-time monitoring of service visits using connected apps.

Customer & Employee Self-Service Portals

Create online portals for customer support, partner collaboration, or employee services, integrated with Dynamics 365.

System Integration & Migration

Connect Dynamics 365 to third-party systems, data platforms, or migrate legacy data securely.

Techno Union’s Power Platform Services

Supercharge your organization’s innovation with the Microsoft Power Platform, a low-code ecosystem designed for rapid digital transformation. Power Platform enables anyone to build smart business apps, automate repetitive tasks, create meaningful dashboards, and launch interactive web portals–all with robust security, scalability, and AI-powered intelligence.

Power BI Analytics
Build powerful, interactive dashboards and visualize performance insights from connected data.
roadmap
Power Apps Development
Quickly develop custom business apps to digitize unique workflows or field processes, accessible on any device.
Power Pages (Web Portals)
Launch secure, low-code web portals for self-service solutions, customer surveys, or partner interactions.
Power Automate (Workflow Automation)
Automate repetitive processes, lead nurturing, invoice processing, onboarding, and more.
AI Copilot & Chatbot Solutions
Empower customer and employee support with AI-powered agents and digital assistants for real-time response.
Data Management with Dataverse
Centralize, secure, and validate your business data for apps and processes built on the platform.

Why D365 & Power Platform Together?

Dynamics 365 provides a robust ERP and CRM foundation, while Power Platform brings agility through low-code apps, automation, analytics, and AI agents. Together, they create an intelligent business ecosystem that:

Our Approach Towards D365 & Power Platform

Discovery & Business Alignment

We start by deeply understanding each client’s business goals, challenges, and legacy workflows, ensuring that every solution aligns with long-term strategy and operational needs.

Tailored Solution Design

Our customized Dynamics 365 and Power Platform solutions-leveraging low-code innovations and deep industry expertise- to address unique requirements and maximize process efficiency.

Agile Implementation & Optimization

We use proven agile and hybrid delivery models for rapid development, seamless integration, and ongoing optimization, prioritizing collaboration, transparency, and measurable results throughout the project lifecycle.

Support & Innovation

We provide comprehensive user training, proactive support, and continuous innovation—empowering clients to evolve, adapt, and stay ahead with the latest platform capabilities.

Why Work With Techno Union AI Consulting?

Why Us Our Value

Empowering Enterprises with Australia’s Best AI Consulting Company

Smarter Systems, Advanced Technology, Enterprise Proven

We design AI solutions that frees your team from manual work, strengthens compliance, and fuels the innovation edge of Australian enterprises.

Trusted By

Partnership Beyond Projects.
Built on Trust, Scale, and Shared Outcomes.

AI Strategy for Every Industry We Serve

Education

Student Enrollment & Admissions Automation

Application tracking, and communication workflows using Power Apps and Dynamics 365

Power BI for attendance and Performance Analytics

Alumni Relations & Fundraising CRM

Centralized Patient Management

Automated Case Management & Compliance

AI-powered Chatbots & Copilot

Customer Onboarding & KYC Compliance

Loan Application & Workflow Automation

Fraud Detection Dashboards

Case Management Applications

Power BI tracks outcomes, billable hours, and regulatory risk across case loads

Automated Document Workflows

Predictive Maintenance & Asset Monitoring

Automate reporting, inspection logging, and analysis with Power Apps

Supply Chain Optimization

Content Distribution & Rights Management

Audience Analytics & Engagement

Power Apps or Dynamics 365 for ticketing, registration, and live engagement automation.

Real-time Inventory Management

 Run CRM-integrated campaigns, segment customers, and personalize offers through connected apps

Unified Sales Dashboards

Field Service Optimization

Asset Lifecycle Management

Regulatory Reporting Automation

Shipment Tracking & Fleet Management

Warehouse Operations Automation

Performance Analytics Dashboards

Industry Applications & Capabilities

Govt. & Public Sector

Licensing and permitting automation
Case routing and eligibility determinations
Citizen inquiries and service requests

Financial Services

KYC/AML workflows
Credit approvals and policy exceptions
Loan servicing and claims processing

Enterprise Operations

Onboarding-offboarding, policy routing
Ticketing, provisioning, escalations
Procurement approvals, invoicing, vendor onboarding

Operations & Sales

Lead routing and enrichment
Personalized email generation
Service case triage and resolution

Our awards

Artificial Intelligence agencies have recognized our perfect collaboration with clients

Tangible Outcomes

Reduction in manual tasks through intelligent automation.
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Faster financial reporting and decision-making with centralized data and Power BI dashboards.
%
Efficiency gains in operations by connecting finance, sales, and supply chain processes.
%
Faster project delivery through automation and workflow optimization.
1 %
ROI within 12–18 months, ensuring technology investments pay back quickly.
1 %

Ready to Transform Your Business with Dynamics 365?

By combining the capabilities of Dynamics 365 and Power Platform, we empower your enterprise to operate smarter, scale faster, and serve customers better.

Ready to Build a Smarter Automation Layer?

We don’t just automate tasks. We automate thinking. Let’s explore how intelligent workflows can drive scale, speed, and savings across your organization. 

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