How We Transformed Business Australia with Intelligent Document Processing Solution
Modernize processes, reduce time & errors, drive measurable ROI with Microsoft Power Platform & Azure AI at the core.
Case Study: Business NSW – Rapid ROI in Days
While most organizations take months to see AI ROI, Business Australia achieved 99.7% cost savings.
Discover how Business NSW - Apprentice Support Australia, a prominent government training organization, swiftly transformed their operations. They faced the daunting challenge of processing over 20K+ documents monthly, each demanding a complex 6-section validation process that led to significant operational burdens and substantial costs.
Previous Cost
per month for 20K documents with manual validation and processing.
New Cost
per month for 20K documents after IDP implementation.
Our Solution: Microsoft-Native IDP
AI-Powered Engine
Advanced capture, extraction, and validation with continuously improving accuracy.
Power Automate
Intelligent workflows that route documents and decisions to the right people.
Power BI Analytics
Real-time insights into processing efficiency, volumes, and bottlenecks.
Success Factors: What Made It Work
Strategic Prioritization
Focused on high-impact use cases for quick, measurable ROI.
Leveraging Azure AI
Utilized Azure's pre-built AI for accelerated development and accuracy.
Strong Engagement
Strong stakeholder engagement ensured alignment and smooth adoption.
Agile Implementation
Agile, iterative approach allowed rapid adjustments and problem-solving.
Robust Exception Handling
Robust exception handling minimized manual intervention.
Core Capabilities
Multi-Channel Ingestion
Capture from email, APIs, portals, scanners, and mobile devices.
Intelligent Extraction
98.5%+ accuracy with smart exception detection and handling.
Real-Time Visibility
Comprehensive dashboards with role-based controls and alerts.
Proven Results
Time Savings
Dramatically reduced processing time across all document types.
Fewer Errors
Near-elimination of manual data entry mistakes.
Annual Savings
Typical enterprise client result.
Months to ROI
Quick payback period on implementation.
Versatile Use Cases
Insurance
- Claims processing
- Policy management
- Cancellations
Healthcare
- Patient onboarding
- Referral management
- Medicare processing
Financial Services
- Loan applications
- KYC documentation
- Statement processing
Next Steps
